WebCT Technical Support Request

Your Information

First Name
Last Name
E-mail
Phone	( ) - - ext.
MyNECC ID

WebCT Information Please list the WebCT course(s) in which you are enrolled
(You may enter either the title of the course, such as English Comp II, or the code, such as ENG101-O1A )

Course	Instructor

Have you successfully logged into your course(s) previously?
Yes No

If you answered "Yes" to the above question, please answer the following:
Have you previously changed your password?
Yes No

Problem Details I am getting a "bad username" message.
I have another type of problem

If this is a password related problem, would you like your password reset to the default?

Yes No

Please describe your problem in detail. Copy and paste any error messages you received.
The more detailed your description, the faster we are able to resolve your problem.

Examples of good descriptions:

The page I am trying to reach gives me a "page unavailable" message.
When I try to view a PowerPoint, I get a red 'x' on the screen
When I click to take a quiz, no quiz window pops up.

Problem Description:

Please paste the web address (URL) of the page where your error appeared

Date problem occurred:

Time of day problem occurred:

About Your PC

My operating system is:

Windows XP
MAC
Other

My browser is:

Browser

To send technical support request, please press submit only once.